Shipping Policy

At Kethini Shoes, we aim to dispatch your order within 3 business days of purchase, processing orders from Monday to Saturday.

Orders placed on Sunday will be processed the next business day. Delivery may take up to 5 business days during times of high demand. For quick and secure delivery, we rely on trustworthy courier partners. Your satisfaction is our top priority.

Order Processing Time:

• Orders received before noon on business days are typically shipped on the same day.
• Orders received after noon or on holidays will be shipped on the next business day.
• Please note that our order fulfillment centers do not operate on Sundays, national holidays, and important regional holidays.

Shipping/Delivery Time:

• All orders are shipped with utmost care, utilizing the fastest shipping option available from our trusted logistics partners based on your delivery location.
• Delivery times may vary based on your location.

Delivery Acceptance:

• Our logistics partners will make three attempts to deliver the package to your specified address.
• If delivery is unsuccessful after the attempt due to your unavailability, the package will be returned to our facility.
• A refund will be issued within 7-10 business days.

Delays Beyond Our Control:

• In rare instances, unforeseen circumstances such as inclement weather or acts of God may cause delays in order processing, shipping, and delivery.
• In such cases, we will work closely with our logistics partners to expedite the shipment as soon as possible.

Order Tracking:

• Once your order is placed, track its status using the "Track your Order" option on our website.
• Receive regular shipping updates through email and SMS.