At Kethini Shoes, we aim to dispatch your order within 3 business days of purchase, processing orders from Monday to Saturday.
Orders placed on Sunday will be processed the next business day. Delivery may take up to 5 business days during times of high demand. For quick and secure delivery, we rely on trustworthy courier partners. Your satisfaction is our top priority.
Order Processing Time:
- Orders received before noon on business days are typically shipped on the same day.
- Orders received after noon or on holidays will be shipped on the next business day.
- Please note that our order fulfillment centers do not operate on Sundays, national holidays, and important regional holidays.
- All orders are shipped with utmost care, utilizing the fastest shipping option available from our trusted logistics partners based on your delivery location.
- Delivery times may vary based on your location.
- Our logistics partners will make three attempts to deliver the package to your specified address.
- If delivery is unsuccessful after the attempt due to your unavailability, the package will be returned to our facility.
- A refund will be issued within 7-10 business days.
Delays Beyond Our Control:
- In rare instances, unforeseen circumstances such as inclement weather or acts of God may cause delays in order processing, shipping, and delivery.
- In such cases, we will work closely with our logistics partners to expedite the shipment as soon as possible.
- Once your order is placed, track its status using the "Track your Order" option on our website.
- Receive regular shipping updates through email and SMS.
For any additional assistance or inquiries regarding our shipping policies, feel free to reach out to our dedicated customer support team. Your satisfaction is our priority at Kethini Shoes.